About our privay policy

Novella Media B.V. believes that your privacy is a fundamental and personal right. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the websites Novella.nl and theworldcafe.nl and the services provided by Novella Media BV. The effective date for the validity of these conditions is 01/05/2018. With the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our contact person for privacy matters. You will find the contact details at the end of our privacy policy.

What data do we store?
On the Novella.nl and theworldcafe.nl websites, you make personal information (name, e-mail, telephone, your question) available to us via the contact form, so that we can make a proposal for you. You may also send us information by telephone, e-mail, post or in a personal conversation. In the event that you give us an assignment, we will receive billing information, content, participant lists and other documents from you that we need to carry out your assignment. Visiting data is recorded on our websites.

How do we use your data?
We need your data to communicate with you about your question and / or assignment and also to execute your assignment. We periodically send our invoice relations a news e-mail about similar services that you have already purchased from us. You can unsubscribe from this news mail.

Where do we store your data?
Our websites always use a secure environment, which can be recognized by a lock symbol in the url bar. All data that you share with us in any way, as well as our quotes, order confirmations, correspondence, invoices etc. are stored on secure servers.

With whom do we share your data?
We work together with external organizations and / or people to carry out your assignment. Processing agreements have been concluded with these external parties to guarantee that they also guarantee your privacy. Novella Media B.V. do not esprovide your details to third parties, unless there is a legal obligation, for example in the case of a fiscal or criminal investigation.

How long do we store your data?
We store your data until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a forget request. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs.

Your rights
On the grounds of the applicable Dutch and European legislation you, as a data subject, have the right to view, change or have your data removed or deleted. If you wish, you can send a (forget) request by e-mail to our contact person for privacy matters.

Cookies
Novella Media B.V. uses technical and functional cookies, which ensure that the website functions properly. In addition, we use analytical cookies that do not infringe on your privacy. This way we can optimize our websites. In your own browser you can ensure that no cookies are stored and all old cookies are deleted.

Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and get reports on how visitors use the website. This processor may be required to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.

Changes in privacy policy
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most recent version of our privacy policy. If the new privacy policy has consequences for the way in which we process your data that we already have in our posession, we will inform you of this by e-mail.

Complaints
If you have a complaint, please contact our contact person for privacy matters. In case there is no satisfactory solution for you, you have the right to file a complaint with the Dutch Data Protection Authority under the privacy legislation.

Contact details
Novella Media B.V.
Kleterstraat 20
3862 CA Nijkerk
Nederland
T +31 (0)85 87 68 905
E jaap.voerman@novella.nl

Contactperson for privacy matters
Jaap Voerman